• We are recalling the sofa, loveseat, and recliner because after prolonged use, it is possible for the LED lighting feature inside the product’s cupholders to overheat, posing a fire hazard.

• To ensure safety, we are asking customers to unplug the unit until they have the cupholders replaced by a technician, free of charge.

• Consumers can contact Ashley Furniture Industries, LLC at the provided contact information. Technicians will be sent to the consumer’s home to install a newly designed cupholder into the recliner.

Please look on the bottom of your recliner for any of the following model numbers, which will be located on a sticker next to a bar code.

We urge consumers to unplug the unit until a technician can replace the cupholder.

As part of this recall, Ashley Furniture Industries, LLC will arrange for a technician to come to your home to install a free replacement cupholder. We are not offering a refund for the sofa, loveseat, and recliner.

Yes. Ashley Furniture Industries, LLC is also recalling the sofa, loveseat, and recliner in Canada and in coordination with Health Canada. Canadian consumers are urged to participate in the recall. For more information, please see the Canadian recall announcement here: https://recalls-rappels.canada.ca/en/alert-recall/signature-design-ashley-furniture-industries-llc-party-time-power-loveseats-sofas-and

A technician will be sent to your home to replace the cupholder free of charge.

The cupholder will be replaced at a time convenient for you, based on the availability of the technician and should take approximately 15 to 30 minutes.

Yes, you may continue using your power recliner, however we urge you to unplug the product until you have received new replacement cupholders by participating in this recall.

• There is no need for you to contact the seller of the sofa, loveseat, and recliner. This recall is being handled by Ashley Furniture Industries, LLC, and we will handle any questions and process your request for the replacement cupholder.

• All information about the recall is available and can be found on the Ashley Furniture Website at www.PartyTimeReclinerRecall.expertinquiry.com or www.ashleyfurniture.com and click on the “Product Recalls” link or you may contact us by phone at 608-323-9027 from 8 a.m. – 8 p.m. ET Monday through Friday.